FAQ

Welcome to The Velvet Swan's FAQ page! Here, you can find answers to commonly asked questions.

If you have any other inquiries, feel free to reach out to our customer service team under the Contact Us tab.

Ordering: Explore our beautiful collection and simply add your favorite items to your cart. Proceed to checkout and follow the easy steps to place your order.

Payment and Shipping: We offer secure payment options and provide reliable shipping, so your order reaches you in a timely manner.

Returns & Refunds: Prior to placing your order, please note that we generally do not allow returns or refunds. See our Shipping & Returns tab for further details.

Privacy: Your privacy is important to us. Read about how we protect your information and help ensure a safe shopping experience in our Privacy Notice.