Shipping & Returns

Effective Date: September 15, 2025

Last Revised: September 15, 2025

Shipping Details

We ship only to addresses within the United States. Orders generally ship within 2-4 business days of being placed. We ship through the U.S. Postal Service. Once shipped, your order should arrive within approximately 3-5 business days. If we have your valid email address, you will receive a confirmation email and tracking number from USPS when your order ships. Shipping charges for your order are calculated and displayed at checkout.

Returns and Exchanges

Other than for damaged or incorrect items, we do not allow returns, exchanges or refunds of our products. Please check your order promptly upon receipt. If you experience a problem with your order, please contact us at TheVelvetSwanInfo@gmail.com within 15 days of receipt of your order.